1. Do you provide face-to-face counselling?

No, at the moment I only offer online counselling. I am able to see people all over Australia- Melbourne, Sydney, Brisbane, Perth, Adelaide and beyond. I am also able to provide counselling worlwide, except for the US and Canada.

2. What are the benefits of online counselling?

There are so many benefits to online counselling. Here are just a few:

• As you begin to share your story and learn new coping strategies, you will be able to live a life that is more empowered and fullfilling.

• It cuts out the travelling time to your counselling appointment.

• If you feel aligned in working with me, it doesn't matter if you don't live in the Sunshine Coast. I'm able to work with anyone worldwide (excluding USA and Canada)

• People find it much easier to open up when they are sitting in an environment that they are comfortable and feel safe in.

• If you or I were to ever move away, we would be able to continue with our counselling sessions as we are not location bound.

3. How does online counselling work?

Once you have booked your appointment and made payment, I will send you a secure link before our counselling session. All you will need to do is click this link and our counselling session will begin. (I use the video platform Zoom) I suggest you set yourself up in a comfortable area, with a cup of tea or water, perhaps a notebook if you wish to take notes. All you need to do is come as yourself... This is your time... Just for you. In our first session we will talk about what it is that you would like to get out of counselling, and then we will go from there.

4. How long is an online counselling session?

A counselling session typically lasts for 50 - 6o mins.

5. What is your counselling approach?

I like to use a holistic approach in counselling. Everybody is different with different needs... What works for one person, won't work for another.

I'm trained in many modulaties and will adapt these as we go.

I like to have transparent conversations about if a particular approach or technique is working (or not working) for you.

However, I am very passionate about using Internal Family Systems and Mindfullness.

6. Am I suitable for your counselling sessions?

I think everybody can benefit from counselling. But what makes counselling so powerful is the therapeutic alliance between the counsellor and yourself. It's so important that you feel comfortable with me as a counsellor.

If after the first session we feel that we are not a good fit, or I feel another professional would be more beneficial for you, I will point you in the right direction of who to see.

What's important is that we have an honest conversation from the beginning.

I'm able to accept anyone worldwide (excluding USA and Canada).

7. Wait, I don't live in Australia... Can I still see you?

I'm able to provide counselling sessions worldwide, except for Canada and the USA.

8. Do I need a referral?

No, you do not need a referral to see me. You can directly book an appointment on your own accord.

9. Do you provide counselling for those on NDIS?

Yes, if you are self-managed or plan-managed, I am able to provide counselling for you.

I do charge a fee for any reports that will need to be written.

We can discuss this more in a free 15-minute Meet and Greet call.

10. Can I claim on Medicare?

No, I am unable to offer medicare rebates at this time. However, you will find that the cost of my counselling service is similiar to the gap that you would pay someone who is able to offer Medicare.

11. How confidential is online counselling?

You can rest assured that our online counselling sessions are highly confidential. What happens in the session, stays in the session.

However, if I feel that you are at risk of seriously harming yourself or someone else, or if your counselling records are requested by a court of law, I am ethically bound to break this confidentiality.

It's important to note that I provide counselling through Zoom. I do not record these sessions. I cannot 100% guarantee the safety of Zoom, however, in my experience so far there has been no issues.

12. How many sessions will I need?

This depends on you! Some people only need a few sessions, and others may benefit from longer term counselling. Throughout the process I will check in with you to see how you are going, and if the counselling sessions are benefiting you, and what we can do to improve.

I do recommend that you have at least two counselling sessions though, as the first session is very much about building trust and rapport, which is where the "real work" can then begin.

I offer a few payment options too, to help you save money. You can either pay per session, or you can pay upfront of 3 sessions or 6 sessions (which will give you a discount.)

13. What are your qualifications?

I have a Diploma of Counselling (AIPC) and a Bachelor of Social Science Youth Work (RMIT). I have worked in the community services sector since 2003, and opened my Counselling Private Practice in 2021.

I am also registered with the ACA (Australian Counselling Association) and have a member profile with Psychology Today.

14. What is your cancellation policy?

Where possible, I ask that you give me 48-hours notice if you need to cancel. However, I do understand that sometimes things come up (kids being sick!) so if we could just have a transparent conversation about this, that would be great.

As you would have already paid for your session, we can then reschedule a time for a later date.